Tip: Checking Connections

Tip: Checking Connections

Having trouble connecting to the Internet? Try these steps:

From the Home screen, tap

Apps > Settings > Connections.

•Make sure Airplane Mode is Off. Airplane mode suspends wireless transmission. Tap Settings > Connections > Airplane mode.

•Make sure Wi-Fi®is turned On. Wi-Fi can provide additional data coverage. Tap Settings > Connections > Wi-Fi.

•Make sure Mobile Data is turned On. Mobile Data enables

4G LTE® service. Tap Settings > Connections > Mobile networks

>Mobile data.

•Did you set data limits and exceed them? Device data limits is an optional setting.

Tap Settings > Connections

>Data usage > Mobile data usage > Settings > Apply data usage limit.

Recheck your connection. Open the browser and go to a website to test if your data connection is working. Tap Apps > Google folder > Chrome.

4G LTE not available everywhere. LTE is a trademark of ETSI. Learn more at att.com/network.