My carrier
Services
About your device
Set up your device
Customize your device
Welcome
Start Guide
This guide provides you with the information you need to get started. For more information and addi- tional support, please visit
• | Register at |
| minutes, pay your bill, upgrade your device, |
| and change your rate plan. |
• | Review your device’s User Manual and |
| troubleshooting FAQs. |
If you are a new
You need the following information when activating service:
• | Your Service Agreement and the agent code |
| on your Agreement |
• | Your name, home address, home phone |
| number, and billing address |
•Your choice of
•SIM serial number and IMEI number (located on the box barcode label)
Service or use is your agreement to
Camera
Volume S Pen
Camera
Side key (Power/Bixby)
•Power on: Long press
•Short press: Lock screen
•Long press: Bixby Voice
•Double press: Launch camera
•Power off: Long press with Volume down
Remove SIM/microSD tray
Use the tool to open the SIM/microSD™ card tray.
Insert SIM/microSD card
Slide the SIM card and the optional microSD card (microSD card sold separately) into the tray with the gold contacts facing down.
From a home screen swipe up, and then tap Settings to customize, connect or turn on options to personalize your device:
Wallpaper Change the look of the Home and Lock screens.
Accounts and backup Tap Users to add additional users for the device.
Biometrics and security Set biometric security options.
• View the latest troubleshooting solutions |
in the Support Forums or ask a question of |
your own. |
Access account information:
1.From a home screen swipe up, and then tap T-Mobile folder > T-Mobile.
2.Choose from an available category.
Note: For business and government accounts, please provide the name of the organization, the address, and the tax ID.
•Your Social Security number, current driver’s license number, and date of birth for credit check purposes
purchase will also be considered acceptance. For details, see
S Pen button
To charge the S Pen, place the S Pen on the slot with S Pen button facing up, and the tip
facing down.
SIM/micro SD
USB C/USB C Audio port
Charge your device
Before turning on your device, charge it.
Use only Samsung approved charging devices and batteries. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.
Connections Connect to