*Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. In an effort to keep the device as secure as possible, there is no password recovery option. If the password is forgotten, users need to have T5 to be restored to factory setting through online service rendered by our customer service centers. Please keep it in mind that all user data placed in T5 will be lost by factory reset and be cautious not to forget or misplace your password.

*Only Mac OS, “Samsung Portable SSD” driver is required for the security functionality. If the kernel extension is not installed, complete the installation by following the sequence on the package installation. Once installed, disconnect and reconnect T5 to confirm that the installation was successful.

*Only Mac OS, “Samsung Portable SSD” driver and some of 3rd party drivers, including SATSMARTDriver are mutually exclusive. If you wish to work with SATSMARTDriver, please remove Samsung Portable SSD driver and install SATSMARTDriver as following instruction.

*When both Samsung Portable SSD Driver and SATSMARTDriver are installed and conflict is detected, the instructions like the following will be available:

How to remove Samsung Portable SSD Driver and install SATSMARTDriver #sudo kextunload /System/Library/Extensions/SamsungPortableSSDDriver.kext #sudo kextload /System/Library/Extensions/SATSMARTDriver.kext

How to remove SATSMARTDriver and install SamsungPortableSSDDriver #sudo kextunload /System/Library/Extensions/SATSMARTDriver.kext #sudo kextload /System/Library/Extensions/SamsungPortableSSDDriver.kext

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