Samsung Mobile₁⁽³⁸⁾ Phones₂⁽⁴⁴⁾ Galaxy S Galaxy S5 Virgin Mobile

of Services

Samsung Galaxy S5

Virgin Mobile SM-G900PZWAVMU

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Page 55

The rights, obligations, and commitments in the Agreement that–by their nature–would logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination

of Services.

[End General Terms and Conditions of Service]

effective 1-17-15

General Terms and Conditions of Service

Page 55

Page screenshot 55

of Services - Samsung Galaxy S5 SM-G900PZWAVMU

Contents

Page www.samsung.com READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE Warranty Information On the device, tap Settings ▪▪English: www.samsung.com/us/Legal ▪▪English: Phone-HSGuide ▪▪Spanish: www.samsung.com/us/Legal ▪▪Spanish: http://opensource.samsung.com Disclaimer of Warranties; Exclusion of Liability Modification of Software Samsung KNOX www.samsung.com/us/knox Samsung Electronics America (SEA), Inc Address: 85 Challenger Road ©2016 Samsung Electronics America www.samsung.com/us/support This section outlines the safety precautions associated with using your phone. The terms nature of the sound, the device “mobile device” or “cell phone” are used in com/us/heartratesensor Maintaining Water and Dust Resistance This device is rated IP67 using the Ingress Protection rating system device warranty Follow these tips carefully to prevent damage to the device •Do not expose the device to water at high pressure Specific Absorption Rate (SAR) Certification Information the device Simultaneous Transmission Head: 1.20 W/Kg Simultaneous Transmission Body-worn: 1.37 W/Kg www.samsung.com/sar FCC Part 15 Information to User •Reorient or relocate the receiving antenna •Increase the separation between the equipment and receiver •Consult the dealer or an experienced radio/ TV technician for help Commercial Mobile Alerting System (“CMAS”) Drop It Off To find the nearest recycling location, go to: ▪▪PLUG-INto eCYCLING with EPA: www.call2recycle.org Mail It In For more information about recycling Warning! Never dispose of batteries in a fire because they may explode GPS & AGPS performance of location-basedtechnology on your mobile device Your Location Use of AGPS in Emergency Calls AGPS has limitations and might not work in your area. Therefore: Navigation signal strength 1.If the mobile device is not on, switch it on 2.Open your phone dialer Call/Send FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices M-Ratings However, these are not guarantees that all users will be satisfied. T ratings work similarly HAC for Newer Technologies This device has been tested and rated for usage may increase device temperature. Prolonged skin use with hearing aids for some of the wireless technologies that it uses. However, there may to the touch may produce skin Samsung Electronics America, Inc Procedures for Dispute Resolution/30-dayArbitration and Opt-OutPolicy optout@sea.samsung.com Alternatively, you may opt out by calling and you will continue to enjoy the benefits of the Limited Warranty Severability For Broadband2Go customers please call Customer Care at Basic Definitions The Service Agreement It is important that you carefully read all of the terms of the Agreement Additional Terms Our Policies When You Accept The Agreement Service Activation Our Right To Change The Agreement & Your Related Rights Our Right To Suspend Or Terminate Services Restrictions On Using Services Your Device, Number, & Email Address Porting/Transferring Phone Numbers Coverage; Where Your Device Will Work; Service Speeds Roaming information on whether roaming applies, see your service plan details About Data Services & Content Specific Terms & Restrictions On Using Data Services Software License Fees, Activation & Miscellaneous Charges Usage Charges Types of Charges How We Calculate Your Charges Taxes & Government Fees Surcharges gross receipts charges, and other charges Disputing Charges About Account Balances Protecting Our Networks & Services Your Privacy virginmobileusa.com/datashare/privacy Call Monitoring: If you use a third-party information–including location information (when applicable)–to Location-EnabledServices 911 Or Other Emergency Calls If Your Device Is Lost or Stolen Disclaimer of Warranties You Agree That We Are Not Responsible For Certain Problems You Agree That Our Liability Is Limited – No Consequential Damages DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS Mandatory Arbitration and Waiver of Class Action Dispute Notice and Dispute Resolution Period Arbitration Terms, Process, Rules and Procedures VIRGIN MOBILE AGREE THAT EACH MAY No Trial By Jury and No Class Actions Indemnification Providing Notice To Each Other Under The Agreement Other Important Terms of Services virginmobileusa.com