Tip: Checking Connections

Tip: Checking Connections

Having trouble connecting to the Internet? Try these steps:

1 From the Home screen, tap Apps > Settings.

2Make sure Airplane Mode is Off. Airplane mode suspends wireless transmission. Tap Settings > Airplane mode.

3 Make sure Wi-Fi is turned On. Wi-Fi can provide additional data coverage. Tap Settings > Wi-Fi.

4Make sure Mobile Data is turned On. Mobile Data enables 4G LTE service. Tap Settings > Mobile networks > Mobile data.

5Did you set data limits and exceed them? Device data limits is an optional Settings > Data usage > Set mobile data limit.setting. Tap

6 Recheck your connection. Open the browser and go to a website to test if your data connection is working. Tap Apps > Google folder > Chrome.