Bluetooth connection is often disconnected, You cannot hear others speaking

Bluetooth connection is often disconnected

•If there are obstacles between the devices, the operating distance may be reduced.

•Ensure that your headset and the other Bluetooth device are within the maximum Bluetooth range (10 m).

•When using the headset with other Bluetooth devices, the connection may be affected by electromagnetic waves. Use the headset in environments with fewer wireless devices present.

You cannot hear others speaking

•Adjust the volume on the connected device when you cannot hear sounds on your headset at full volume.

Sound echoes during a call

Others cannot hear you speaking on a call

Audio quality is poor

•Wireless network services may be disabled due to issues with the service provider’s network. Ensure to keep the headset away from electromagnetic waves.

•Ensure that your headset and the other Bluetooth device are within the maximum Bluetooth range (10 m).

The headset works differently as described in the manual

•Some features cannot be used when two devices are connected with the headset at the same time.

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