;; When connecting a new device, switch to Bluetooth Pairing for connection. (Press the 
PAIR button on the remote control or
press the 
(Mic On/Off) button on the body for at least 5 seconds.)
;; If the Soundbar is connected to another device, disconnect that device first to switch the device.
;; Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( 
) → Settings ( 
)
→Sound → Sound Output → Bluetooth
Speaker List)
;; Remove and reconnect the power plug, then try again.
;; Initialize the product and try again. (See page 40.)
In case Bluetooth sound breaking occurs;; Sounds may be breaking due to interference by radio frequency or electronic devices nearby. Keep such devices away from the Soundbar to avoid radio interference. Example: microwave ovens.
;; Because the device to connect is far away from the Soundbar, sound breaking may occur. Move the device near the Soundbar.
;; If a part of your body is in contact with the
Bluetooth transceiver or the product is installed on metal furniture, sound breaking may occur. Check the installation environment and conditions for use.
;; Check whether your wireless router is on. ;; Turn off the router, turn it back on, and then
try again.
;; When the signal of the wireless router is too weak, connection may not be possible. Move the router near the Soundbar or adjust the installed position with no obstacles.
;; If your wireless router is new, you will need to reconfigure the speaker’s network settings.
In case Alexa does not respondWhen the microphone is turned off or its reception is poor;; When the Red LED lights on the Soundbar, press the 
(Mic On/Off) button to enable
the microphone.
;; Voice recognition may be unavailable due to ambient noise. Reduce the noise and try again.
When the network is disconnected;; When the Red LED blinks on the Soundbar, the network may be disconnected.
Reconfigure the network. (See page 31)
When Alexa is not configured correctly ;; Using the SmartThings app, reconfigure
Alexa. (See page 32)
;; Check the Alexa supported countries at the Amazon website. The service is unavailable in those countries.
In case the Soundbar is not turned on as soon as the TV is turned on;; When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.
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