Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions.
Your Bluetooth speaker does not turn on
When the battery is completely discharged, your Bluetooth speaker will not turn on. Charge the battery completely before turning on the Bluetooth speaker.
Your Bluetooth speaker freezes
If the Bluetooth speaker freezes or hangs, try to resolve it by turning off the Bluetooth speaker and then turning it on again.
If the Bluetooth speaker is still unresponsive, end the Bluetooth connection and reconnect it. To do this, press the Play/Bluetooth pairing button for approximately three seconds. When the Bluetooth speaker enters Bluetooth pairing mode, connect the devices again, and then check the operation of the Bluetooth speaker.
If the problem is still not resolved, contact a Samsung Service Centre.The battery does not charge properly (For
•Check whether your speaker has enough battery power before using it as a battery pack. If the tips above do not solve the problem, contact a Samsung Service Centre.
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