Others cannot hear you speaking on a call, Audio quality is poor

Samsung In-Ear Headphones

Level Active Headphones EO-BG930CWEGUS EO-BG930CBEGUS EO-BG930CLEGUS EO-BG930CVEGUS

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Others cannot hear you speaking on a call

Appendix

Others cannot hear you speaking on a call

Ensure that the microphone is turned on.

Ensure that you are not covering the built-in microphone.

Audio quality is poor

Wireless network services may be disabled due to issues with the service provider’s network. Ensure to keep the headset away from electromagnetic waves.

Ensure that your headset and the other Bluetooth device are within the maximum Bluetooth range (10 m).

You may experience drops in volume or noise depending on the connected device’s volume. To avoid this, appropriately adjust the connected device’s sound.

The headset works differently as described in the manual

Available functions may differ depending on the connected device.

Some features cannot be used when two devices are connected with the headset at the same time.

The battery depletes faster than when first purchased

When you expose the headset or the battery to very cold or very hot temperatures, the useful charge may be reduced.

The battery is consumable and the useful charge will get shorter over time.

English (USA)

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Others cannot hear you speaking on a call, Audio quality is poor - Samsung