![Restarting the earbuds](/images/backgrounds/2597/259789x1.webp)
Appendix
Restarting the earbuds
If the touchpad becomes unresponsive or the earbuds do not work properly, restart the earbuds.
To restart the earbuds, insert the earbuds into their corresponding slots in the charging case and remove them after seven seconds or more.
If the charging case has low battery, connect the charging case to the charger first.
Coupling the earbuds
When you lose one of the earbuds, you do not have to purchase a new set of earbuds because you can make a new set of earbuds with a newly purchased earbud and the other earbud that you already have.
1 Check the direction of each earbud, the newly purchased earbud and previously used earbud, and correctly insert them into their corresponding slots in the charging case.
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Tap and hold both earbuds’ touchpads for seven seconds or more.
The earbud battery indicator light will flash green and turn off. Then, the earbuds are coupled.
The earbud battery indicator light will keep flashing red when the earbuds are not coupled properly. Remove the earbuds from the charging case and insert them again. Then, tap and hold both earbuds’ touchpads for seven seconds or more.
Connect the earbuds to a mobile device. For more information, refer to Connecting the earbuds to a mobile device.
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