SYMPTOMS AND SOLUTIONS

Samsung Hand Held Camcorder

HMX-T10ON HMX-T10ON/XAA

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SYMPTOMS AND SOLUTIONS

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

 

 

 

y The battery may not be installed in your camcorder. Insert the

 

 

battery into the camcorder.

The camcorder does not turn on.

y

The inserted battery may be discharged.

 

Charge the battery or replace it with a charged one.

 

 

 

y If you use the AC power adaptor, make sure it is properly

 

 

connected to a wall outlet.

 

 

 

y Is “Auto Power Off” set to “5 Min”? If no button is pressed for

 

 

about 5 minutes, the camcorder is automatically turned off (“Auto

The power turns off automatically.

 

Power Off”). To disable this option, change the setting of “Auto

 

Power Off” to “Off”. ¬page 80

 

 

 

y The battery is almost exhausted. Charge the battery or replace it

 

 

with a charged one.

 

 

 

Power cannot be turned off.

y

Remove the battery or unplug the AC power adaptor, and connect

 

the power supply to the camcorder again before turning it on.

 

 

 

 

 

y The temperature is too low.

The battery discharges quickly.

y

The battery is not fully charged. Charge the battery again.

y The battery has reached the end of its lifespan and cannot be

 

 

 

recharged. Use another battery.

 

 

 

Display

Symptom

Explanation/Solution

 

 

 

 

 

 

The TV screen or LCD display has

y This can occur when recording or viewing a 16:9 ratio image on

 

 

distorted images or has stripes at

a 4:3 ratio TV, or vice versa. For more details, see the display

 

 

the top/bottom or on the left/right.

specification. ¬page 90

 

 

 

 

 

 

Unknown image appears on the

y The camcorder is in Demo mode. If you do not want to see Demo

 

 

LCD screen.

images, change “Demo” to “Off”. ¬page 85

 

 

 

 

 

 

Unknown indicator appears on the

y A warning indicator or message appears on the screen.

 

 

screen.

¬pages 102~106

 

 

 

 

 

 

An afterimage remains on the LCD

y This occurs if you disconnect the AC power adaptor or remove the

 

 

screen.

battery before turning the power off.

 

 

 

 

 

 

The image on the LCD screen looks

y Ambient light is too bright. Adjust the brightness and angle of the

107

dark.

LCD.

 

 

 

 

 

 

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SYMPTOMS AND SOLUTIONS - Samsung Hand Held Camcorder HMX-T10ON/XAA