Collect Diagnostics

Samsung Galaxy Note 10.1 2014 Edition

T-Mobile SM-P607TZKETMB

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Collect Diagnostics

Collect Diagnostics

This feature collects diagnostic data from your device so that T-Mobile technicians can better troubleshoot issues with your device.

1.From a Home screen, tap 1.From a Home screen, tap  Apps >  Settings > GENERAL.2.Tap Backup and reset > Collect diagnostics.Tap Connection Assist and read the onscreen information. Tap Accept or Decline.Manual background Apps > Manual background Settings > GENERAL.2.Tap Backup and reset > Collect diagnostics.

3.Tap Diagnostics and read the onscreen information. Choose to enable or disable the feature checking Allow Diagnostics.

Tap More info to display additional information or tap Next to display the Issue Assist screen.

4.Tap Connection Assist and read the onscreen information. Tap Accept or Decline.

5.Tap Special Offers and read the onscreen information. Tap Accept or Decline.

Settings

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Backup and Reset

 

 

 

Page 113
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Collect Diagnostics - Samsung Galaxy Note 10.1 2014 Edition