![Troubleshooting](/images/backgrounds/7709/7709247x1.webp)
Troubleshooting
Connecting to a computer
Symptom | Explanation/Solution | |
| • Video playback or sound may stop temporarily depending on your computer. The video or | |
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Your computer is not playing videos, images, | sound copied to your computer is not affected. | |
• If your camcorder is connected to a computer that does not support | ||
or sound located on your camcorder properly. | ||
USB 2.0), the image or sound may not play back correctly. Images, video, and sound copied | ||
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| from the camcorder to your computer are not affected. | |
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| • Check the system requirements to play a video. | |
| • Shut down all other applications currently running on the computer. | |
The playback screen is paused or distorted. | • If you play back a video on your camcorder when it is connected to a computer, the video | |
| may not play back smoothly on the computer, depending on the transfer speed. Please copy | |
| the file to your PC, and then play it back. | |
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Overall operations
SymptomThe date and time are incorrect.Explanation/Solution•Has the camcorder been left unused for a long period of time?The backup internal rechargeable battery may be discharged. page 20
Appendixes 120