Report Diagnostic, Information, Reset, Reset Settings, Reset Network Settings

Samsung Galaxy J7, Galaxy J7

T-Mobile SM-J700TZWATMB SM-J700TZWATMB

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Report Diagnostic

Information

This feature sends diagnostic information about your device when you are having technical problems.

1.From a Home screen, swipe up to access Apps.

2.Tap Report Diagnostic Settings > General management >

Report diagnostic information.

3.Read and accept the consent information to enable this feature.

Reset

Reset device and network settings. You can also reset your device to its factory defaults.

Reset Settings

You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.

1.From a Home screen, swipe up to access Apps.

2.Tap Information Settings > General management > Reset >

Reset settings.

3.Tap Reset settings, and confirm when prompted.

Reset Network Settings

You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.

1.From a Home screen, swipe up to access Apps.

2.Tap Report diagnostic information. Settings > General management > Reset >

Reset network settings.

3.Tap Reset settings, and confirm when prompted.

Settings

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Report Diagnostic, Information, Reset, Reset Settings - Samsung