warning indicators and messages
TROUBLESHOOTINGBefore contacting a Samsung authorized service center, perform the following simple checks. They may save you time and the expense of an unnecessary call.
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| Power |
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| Symptom | Explanation/Solution | ||
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| • | The battery pack may not be installed in your camcorder. Insert a battery pack to | |
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| the camcorder. | |
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| The camcorder does not turn on. | • | The inserted battery pack may be discharged. | |
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| Charge the battery pack or replace it with a charged one. | |
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| • | If you use the AC power adaptor, make sure it is properly connected to a wall outlet. | |
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| • | Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, | |
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| The power turns off automatically. |
| the camcorder automatically turns off (“Auto Power Off”). To disable this option, | |
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| change the setting of “Auto Power Off” to “Off.” page 100 | ||
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| The battery pack is almost exhausted. Charge the battery pack or replace it with a charged one. | ||
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| Power cannot be turned off. | • | Remove the battery pack or unplug AC power adaptor, and connect the power | |
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| supply to the camcorder again before turning it on. | ||
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| • | The temperature is too low. | |
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| The battery pack discharges quickly. | • | The battery pack is not fully charged. Charge the battery pack again. | |
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| • | The battery pack reached its lifespan and cannot be recharged. Use another battery pack. | |
| Storage Media |
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| Symptom | Explanation/Solution | ||
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| • | Insert a memory card into your camcorder properly. page 35 | |
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| Memory card functions do not work. | • | If you use a memory card formatted on a computer, format it again directly on your | |
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| camcorder. | page 98 |
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| • | Release the lock on the | |
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| Image cannot be moved or deleted. |
| card), if any. | page 36 |
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| • | You cannot move or delete the protected images. Release the protection of the | ||
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| image on the device. page 112 | |
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| • | Release the lock on the | |
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| You cannot format the memory card. |
| card), if any. | page 36 |
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| • | The memory card is not supported on your camcorder or has some problems. | |
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| • | The file may be corrupted. | |
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| The data file name is not indicated | • | The file format is not supported by your camcorder. | |
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| correctly. | • | The file name is displayed correctly only if the directory structure complies with the | |
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| international standard. | |
| Display |
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| Symptom | Explanation/Solution | ||
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| The TV screen or LCD display has | • | Can occur if you are recording or viewing a | |
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| distorted images or has stripes at the | |||
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| top/ bottom or on the left/right. |
| vice versa. For more details, see the display specification. page 121 | |
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| Unknown image appears on the LCD | • | The camcorder is in Demo mode. If you do not want to see the Demo image, | |
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| screen. |
| change the setting “Demo” to “Off.” page 104 | |
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| Unknown indicator appears on the | • | A warning indicator or message appears on the screen. pages 131~133 | |
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| screen. | |||
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| The afterimage remains on the LCD | • | This occurs if you disconnect the AC power adaptor or remove the battery pack | |
134 |
| screen. |
| before turning the power off. | |
| The image on the LCD screen looks | • | Ambient light too bright. Adjust the brightness and angle of the LCD screen. | ||
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| dark. | • | Use LCD enhancer function. | |
