![TROUBLESHOOTING](/images/backgrounds/7694/7694277x1.webp)
TROUBLESHOOTING
RecordingSymptom | Explanation/Solution |
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Pressing the Recording start/stop button • | Press the MODE button to set Video ( | ). page 49 | |
does not start recording. | • | There is not enough free space to record on the storage media. |
•Check if memory card is not inserted or
The actual recording time is less than the | • | The estimated recording time may vary depending on content and features used. | |
estimated recording time. | • | When you record an object that moves fast, the actual recording time may be shortened. | |
| • | There is no more free space for recording on the storage media. Back up important files on | |
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| your PC and format the storage media or delete unnecessary files. | |
The recording stops automatically. | • | If you make recordings or delete files frequently, the performance of the storage media | |
| deteriorates over time. If this occurs, format the storage media again. | ||
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| • | If you use a memory card with low writing speed, the camcorder automatically stops | |
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| recording the videos and the corresponding message appears on the LCD screen. | |
When recording a subject illuminated by | • | This is not a malfunction. | |
bright light, a vertical line appears. | |||
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When the screen is exposed to direct |
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sunlight during recording, the screen | • | This is not a malfunction. | |
becomes red or black for an instant. |
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During recording, the date/time does not display. • | “Date/Time Display” is set to “Off.” Set the “Date/Time Display” to On. page 102 | ||
| • | Set your camcorder to Photo mode. page 49 | |
You cannot record a photo image. | • | Release the lock on the | |
• | The storage media is full. Use a new memory card or format the storage media. page 98 | ||
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| Or remove unnecessary images. page 113 | |
The shutter sound is not heard when you | • | Set “Shutter Sound” to “On.” | |
record a photo image. |
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The beep sound is not heard. | • | Set “Beep Sound” to “On.” | |
• | Beep sound is temporary off while recording videos. | ||
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There is a time difference between | • | On your camcorder, there may be a slight time delay between the point when you press | |
the point where you press Recording | |||
| Recording start/stop button and the actual point where the recorded video starts/stops. | ||
start/stop button and the point where the |
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| This is not an error. | ||
recorded video starts/stops. |
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The aspect ratio (16:9/4:3) of a video | • | The aspect ratio of a video at 16:9 cannot be changed to 4:3. | |
cannot be changed. | |||
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Horizontal stripes appear on the images. | • | This occurs when you record images under a fluorescent lamp, sodium lamp, or mercury | |
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| lamp. This is not a malfunction. |
Explanation/Solution
| • | Set “Focus” to “Auto.” page 70 |
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Focus does not adjust automatically. | • | The recording conditions are not suitable for auto focus. Adjust the focus manually. page 70 |
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• | The lens is dusty on the surface. Clear the lens and check the focus. |
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| • | Recording is being made in a dark location. Use a light to brighten the area. |
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The image appears too bright or flickering, • | This may occur when you make a recording under a fluorescent, sodium, or mercury lamp. |
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or changes in color. |
| Cancel “ SCENE” to avoid or minimize this phenomenon. page 60 |
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Image’s color balance is not natural. | • | White balance adjustment is required. Adjust to the proper “White Balance.” page 64 |
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The subject passing by the frame appears • | This is called the focal plane phenomenon. This is not a malfunction. Because of the way the |
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very quickly. |
| imaging device (CMOS sensor) reads out video signals, a subject passing by the frame rapidly |
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| may appear to bend, depending on the recording condition. |
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When the camcorder is connected to an | • | When you set the resolution to 1080/60p, the camcorder cannot output to the camcorder's |
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external device, no image is displayed on |
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the LCD. |
| LCD screen and to the connected TV simultaneously. The LCD displays “TV display only.” | 135 | |
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