Sprint Account Information and Help, Sprint Account Passwords

Solution 5: Is a disabled access point set? To reset to initial settings:

From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default.

Problem: Battery level goes down quickly.

Solution: Are you where signal is weak or have been out of service area for a long period? Using your tablet where signal is weak or being out of service area uses a lot of Battery.

Problem: Cannot install applications.

Solution: Applications cannot be installed with only a little free space on the tablet. To check free space, see Storage Settings. Applications not supported by your tablet cannot be installed.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

You will need to create passwords to protect access to your personal account information and your data services account. As a Sprint customer, you enjoy unlimited access to all your information.

Account User Name and Password

If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint.

Data Services Password

With your Sprint tablet, you may elect to set up an optional data services password to control access and authorize purchases.

For more information, or to change your passwords, sign on to sprint.com/mysprint.

Manage Your Account

Manage your Sprint account from your computer or your Sprint tablet.

Online: sprint.com/mysprint

●Access your account information.

●Check your minutes used (depending on your Sprint service plan).

●View and pay your bill.

●Enroll in Sprint online billing and automatic payment.

●Purchase accessories.