Status Messages

Message Description

Either the service is not activated properly or the current

network is available for emergency calling only. Adjust your

Emergency Calls Only

network settings to check for other available networks. If

service is still not available after adjusting the settings, contact

Sprint Customer Service to report the issue for resolution.

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible

service has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Self Check Error

A fault was detected with your phone. If this error recurs, note

the error and contact Sprint Customer Service.

An operational fault was detected with your phone. Note the

Self Check Fail

numeric code, turn your phone off, and contact Sprint

Customer Service.

You have entered an incorrect SIM PIN number. You have only

three attempts to enter your PIN. After a third unsuccessful

Wrong PIN

attempt, your phone will be locked and you will have to call

Sprint Customer Service to have it unlocked. Sprint sets the

default to PIN off; if you elect to enable the PIN then you will

need to contact Sprint for the default PIN and PUK.

An incorrect SIM PIN was entered three consecutive times.

You will be unable to send or receive calls on your phone.

PIN Blocked. Call Your

Contact Sprint Customer Service to obtain the PIN Unblocked

Provider

Key (PUK) code. Sprint sets the default to PIN off; if you elect

to enable the PIN then you will need to contact Sprint for the

default PIN and PUK.

Insert SIM

Your SIM Card is not being detected. Please check to ensure

that you have inserted the SIM Card.

Check SIM Card

Please check your SIM card to make sure it is properly

inserted.

Sprint Worldwide Wireless Service

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