Samsung Mobile₁⁽³⁸⁾ Phones₂⁽⁴⁴⁾ Galaxy S Galaxy S4 Sprint

From a landline phone when outside the United States:, Note, Canada, France

Samsung Galaxy S4

Sprint SPH-L720ZWRSPR SPH-L720ZPRSPR SPH-L720ZKRSPR

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From a landline phone when outside the United States:

Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries:

	Country	From Landline Phone

	Canada	1-866-805-9890

	Caribbean (Anguilla, Barbados,	1-866-313-6672
	Cayman Islands, and Dominica)	1-866-313-6672
	Cayman Islands, and Dominica)

	France	0800-903200

	Germany	0800-180-0951

	Italy	800-787-986

	Mexico	001-877-294-9003

	Trinidad and Tobago	1-800-201-7545

	United Kingdom	0808-234-6616

Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges.

Sprint Worldwide Wireless Service

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From a landline phone when outside the United States:, Note, Canada - Samsung

Contents

User Guide Table of Contents Page Page Page Page Page Page Page Page Page Page Get Started Your Phone at a Glance Set Up Your Phone Activate Your Phone Complete the Setup Set Up Voicemail Sprint Account Information and Help Sprint Account Passwords Account User Name and Password Voicemail Password Data Services Password Manage Your Account Sprint Support Services Sprint Sprint Operator Services Phone Basics Your Phone’s Layout Key Functions Power/Lock Key Back Key Home Key Menu Key Volume Key Turn Your Phone On Turn the Phone Off Turn Your Screen On and Off Turn the Screen Off When Not in Use Turn the Screen On and Unlock It Air Gestures Motion Palm Motion Smart Screen Configure Smart Screen Air View Configure Air View Voice Control Configure Voice Control Enable Multi Window Display Multi Window Work with Multi Window Split Screen View Touchscreen Navigation Tap Touch and Hold Swipe or Slide Drag Flick Rotate Pinch and Spread Your Home Screen Create Shortcuts Add Shortcuts from the Applications Menu Move a Shortcut Remove a Shortcut Add and Remove Primary Shortcuts Add and Remove Widgets Remove a Widget Extended Home Screens Status Icons Notification Icons Notification Panel Open the Notification Panel S Finder Quick Connect Notification Panel Settings Enter Text Text Input Methods Select a Default Text Input Method Google Voice Typing Use Google Voice Typing to Enter Text Configure Google Voice Typing Samsung Keyboard Use Samsung Keyboard to Enter Text Configure Samsung Keyboard Swype Use Swype to Enter Text Configure Swype Tips for Editing Text Phone Calls Make Phone Calls Call Using the Keypad Call from Logs Call from Contacts Call a Number in a Text Message Call a Number in an Email or Gmail Message Call Emergency Numbers Enhanced 911 (E911) Information Receive Phone Calls Answer an Incoming Call Mute the Ringing Sound Reject an Incoming Call Reject a Call with a Text Message Phone Call Options Dialing Options Block Caller ID Call Waiting 3-WayCalling Call Forwarding In-CallOptions End call Speaker Speaker Speaker Warning Assign Speed Dials Remove Speed Dials Making a Call Using a Speed Dial Wi-FiCalling Voicemail Set Up Voicemail Retrieve Your Voicemail Messages Voicemail Notification Visual Voicemail Set Up Visual Voicemail Review Visual Voicemail Listen to Multiple Voicemail Messages Use Visual Voicemail to Delete Your Messages Visual Voicemail Options Configure Visual Voicemail Settings Change Your Main Greeting Edit the Display Name Logs View Logs Logs Options Clear Logs Contacts Get Started with Contacts Access Contacts Contacts Options Add a Contact Save a Phone Number Edit a Contact Add or Edit Information for a Contact Assign a Picture to a Contact Assign a Ringtone to a Contact Link a Contact Delete a Contact Add Entries to Your Favorites Create a Group Add Contacts to a Group Send a Message to a Group Send an Email or Gmail to a Group Accounts and Messaging Google Account Create a Google Account Create a Google Account Online Create a Google Account Using Your Phone Sign In to Your Google Account Access Gmail Send a Gmail Message Read and Reply to Gmail Messages Samsung Account Email Add an Email Account Add Additional Email Accounts Add a Microsoft Exchange ActiveSync Account Compose and Send Email Reply To or Forward Email Manage Your Email Inbox View Your Email Inbox Synchronize an Email Account Sort Email Messages Delete Email Messages Edit Email Settings Edit General Settings Edit Account Settings Delete an Email Account Text and Multimedia Messaging Send a Text Message (SMS) Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Manage Message Conversations Read a Text Message View a Multimedia Message (MMS) Reply to a Message Protect a Message from Deletion Delete a Conversation Delete Multiple Conversations View Contact Information Text and MMS Settings Delete old messages ON/OFF Text message limit Multimedia message limit Notifications Install the Facebook App on Your Phone Sign in to Your Facebook Account from Account Settings YouTube Google+ Hangouts Apps and Entertainment Google Play Store Find and Install an App Open an Installed App Uninstall an App 1Weather Amazon App Pass CBS Sports eBay Flipboard Google Play Books Google Play Games Google Maps Google Play Movies & TV Google Play Music Google Play Newsstand Group Play Create a Group and Share Join a Group Music Play Music Use Playlists Set a Song as a Ringtone or Alarm Tone Share Music Music Options and Settings Samsung Apps/GALAXY Apps Scout Install the Scout App on Your Phone Open the Scout App Sprint Fun & Games Sprint Music Plus Install the Sprint Music Plus App on Your Phone Access Sprint Music Plus Purchase and Download Music from the Sprint Music Plus Store Sprint TV & Movies Your Sprint TV Channel Options Download and Install Sprint TV & Movies Watch TV Sprint Zone TripAdvisor DivX Legal Information Locate Your VOD Registration Number Register Your DivX Device for VOD Playback of Purchased Movies Web and Data Wi-Fi Turn Wi-FiOn and Connect to a Wireless Network Turn Wi-FiOn Scan and Connect to a Wi-FiNetwork Add a New Wi-FiNetwork Manually Connect to a Different Wi-FiNetwork Data Services General Information (Sprint Spark LTE and 3G Networks) Sprint Spark LTE Set Your Network Options Your User Name Update Your User Name Hotspot Turn Hotspot On or Off Connect a Device to Your Phone’s Hotspot Virtual Private Networks (VPN) Prepare Your Phone for VPN Connection Set a Screen Lock Add a VPN Connect to a VPN Disconnect from a VPN Chrome Internet Pictures and Video Open the Camera Take a Picture Record Videos Camera Options Quick Camera Settings Advanced Camera Settings Gallery Note Help Apps Gallery Create album Note View Photos and Videos View Photos View Videos Zoom In or Out on a Photo Working with Photos Rotate and Save a Photo Crop a Photo Share Photos and Videos Send Photos Using Group Play Send Photos or Videos Using Dropbox Share Photos and Videos Using Android Beam Send Photos or Videos Using Bluetooth Share Photos or Videos Using Google Drive Send Photos or Videos by Email or Gmail Send Photos or Videos by Flipboard Share Photos or Videos on Google+ Send Photos or Videos by Hangouts Send a Photo or Video by Multimedia Message Share Photos or Videos Using Google Photos Share Photos and Videos Using Quick Connect Share Photos on S Memo Share Photos and Videos Using Wi-FiDirect Share Videos on YouTube Optical Reader Photos Story Album Share Videos Use Pop-upPlay WatchON Set up WatchON Set Up Your Phone as a Remote Tools and Calendar Calculator Calendar Add an Event to the Calendar Samsung Calendar Google/Gmail Microsoft Exchange ActiveSync Title Location Day View Agenda View Month and Agenda View Week, Month, and Year Views Delete Events Clock Create an Alarm Delete an Alarm Downloads Dropbox Download the Desktop Application Accessing Dropbox on Your Device Manually Uploading a Picture to Dropbox Google Now Google Search Help KNOX Lookout Security My Files Polaris Office SHealth Before You Start Exercising When in Doubt — Check It Out S Memo View the S Memo Screen Create a New S Memo S Translator S Voice Samsung Link Configure Samsung Link Settings Use Samsung Link to Share Media with Another Device Voice Recorder Voice Search Bluetooth Turn Bluetooth On or Off The Bluetooth Settings Menu Connect a Bluetooth Headset or Car Kit Reconnect a Headset or Car Kit Disconnect or Unpair from a Bluetooth Device Disconnect from a Bluetooth Device Unpair from a Bluetooth Device Send Information Using Bluetooth Send Information From Your Phone to Another Device Receive Information Using Bluetooth microSD Card Install a microSD Card Remove a microSD Card View microSD Card Memory Format a microSD Card Unmount a microSD Card Transfer Files Between Your Phone and a Computer System Updates Before Updating Your Firmware Update Your Phone Sprint Worldwide Wireless Service Activate Sprint Worldwide Service on Your Account To activate Sprint Worldwide service: Your Phone’s SIM Card for International Roaming Set Network Mode Options To set your network mode options manually: Make and Receive Worldwide Calls Make Calls Using Plus (+) Code Dialing Sprint International Voicemail Service International Voicemail Troubleshooting Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally New Message Indicators Retrieve Voicemail Messages International Data Roaming Get Started with Sprint Worldwide Data Services Access Email and Data Services Internationally Access International Data Services on GSM/UMTS Networks Access Email and Data Services on Internationally on CDMA Networks International Roaming Status Messages Page Contact Sprint for Assistance with International Service From a landline phone when outside the United States: Canada Caribbean (Anguilla, Barbados Cayman Islands, and Dominica) France Germany Access Settings Wi-FiCalling Settings Disable Wi-FiCalling Wi-FiSettings Turn Wi-FiOn or Off Configure Wi-FiSettings Advanced Wi-FiSettings Wi-FiDirect Hotspot Settings Configure Hotspot Allowed Devices Bluetooth Settings Data Usage Settings More Networks Settings Airplane Mode Default Messaging App Printing Mobile Networks Tethering VPN Roaming Settings NFC Settings Turn NFC On or Off Android Beam Tap and Pay S Beam Nearby Devices Settings Screen Mirroring Settings Lock Screen Settings Screen Lock Set a Swipe Screen Lock Configure Swipe Screen Lock Options Set a Pattern Screen Lock Configure Pattern Screen Lock Options Set a PIN Screen Lock Configure PIN Screen Lock Options Set a Password Screen Lock Configure Password Screen Lock Options Do Not Use a Screen Lock Display Settings Wallpaper Notification Panel Settings Multi Window Settings Screen Mode Reading Mode Brightness Auto Rotate Screen Screen Timeout Daydream Font Style Font Size Touch Key Light Duration Show Battery Percentage Edit After Screen Capture Auto Adjust Screen Tone Increase Touch Sensitivity LED Indicator Settings Sounds and Notifications Settings Volume Sound Mode Vibration Intensity Vibrate When Ringing Ringtones Vibrations Notification Ringtone Other Sounds Do Not Disturb Notifications on Lock Screen Application Notifications Notification Access Adapt Sound Call Rejection Rejection Messages Answering/Ending Calls Turn Off Screen During Calls Call Alerts Call Accessories TTY Mode Ringtones and Keypad Tones Personalize Call Sound Noise Reduction Increase Volume In Pocket US Dialing International Dialing DTMF Tones Voicemail Settings Hands-FreeMode Settings Power Saving Mode Settings Accessories Settings Accessibility Settings Hearing Accessibility Settings Dexterity and Interaction Settings Configure Other Accessibility Settings Configure Accessibility Services Language and Input Settings Choose a Default Language Set a Default Input Method Samsung Keyboard Settings Swype Settings Auto-Capitalization Auto-spacing Next Word Prediction Show Voice Key Recognition speed Google Voice Typing Settings Voice Input Settings Text-To-Speech(TTS) Settings Pointer Speed Motions and Gestures Settings Smart Screen Settings Smart Stay Smart Rotation Smart Pause Air View Settings Voice Control Settings Accounts Settings Add an Account Backup Options Factory Data Reset Location Settings Security Settings Device Administration Encryption Reactivation Lock Passwords Security Update Service Credential Storage Advanced Security Settings Application Manager Settings Default Applications Settings Battery Settings Storage Settings Date and Time Settings Activate This Device System Update Settings About Device Settings Copyright Information Index