Receive Phone Calls, Call Emergency Numbers, Answer an Incoming Call

Samsung Galaxy S4

Sprint SPH-L720ZWRSPR SPH-L720ZPRSPR SPH-L720ZKRSPR

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Call Emergency Numbers

You can place calls to 911 even if the phone’s screen is locked or your account is restricted.

To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:

1.From the Lock screen, swipe the phone icon Call Emergency Numbers up and tap EMERGENCY CALL.

2.Tap EMERGENCY CALLEnhanced 911 (E911) InformationImportantReceive Phone Calls.

As long as you are in an area covered by wireless service, the emergency call is placed.

To call the 9-1-1 emergency number normally or when your account is restricted:

1.Unlock the screen.

2.From home, tap Answer an Incoming Call Phone.

3.Tap Manual backgroundManual backgroundManual backgroundManual background.

As long as you are in an area covered by wireless service, the emergency call is placed.

Enhanced 911 (E911) Information

This phone features GPS (Global Positioning System), which is used for E911 emergency location service, where available.

When you place a call to 911, the GPS feature of your phone provides information about your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

Important: Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Receive Phone Calls

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.

Note: If your phone is turned off, all calls automatically go to voicemail.

Answer an Incoming Call

The following procedure shows you how to answer an incoming call.

When the call comes in, touch and slide Manual background to the right to answer the call.

Phone Calls

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Receive Phone Calls, Call Emergency Numbers, Answer an Incoming Call - Samsung